Knight Frank

Knight Frank Case Study
One Glass Wharf, Bristol Case Study
Knight Frank
Knight Frank

OVERVIEW

In 2016, ECG Facilities Services were successfully awarded the contract to provide M&E services at the hugely impressive One Glass Wharf building in Bristol on behalf of Capital Properties’ tenants, Burges Salmon – a contract which we have since retained when the property moved over to the management of Knight Frank. Since the inception of this contract, ECG have focused our efforts on identifying and implementing energy saving initiatives within the offices, seeking to increase efficiencies in all aspects of energy usage. Upon being awarded the contract, ECG’s National Mobilisation Team spent time on-site carrying out Condition Reporting – verifying the condition of every piece of plant and equipment in the building and commenting on the status of each, providing recommendations for remedial works and calculating expected lifetimes for all plant. ECG have worked closely with Knight Frank and Burges Salmon throughout the delivery of this contract, ensuring that all of the considerable amount of mechanical and electrical plant is functioning at optimum performance level at all times, enhancing the comfort levels of the building and keeping the building occupiers satisfied during their workday. As a result of our high calibre of professional service delivery and sound technical knowledge, ECG have built a strong working relationship with the client’s on-site staff, adopting a ‘partnership’ approach, working in close collaboration and liaising regularly to achieve a highly successful standard of service.

BACKGROUND

Knight Frank is a firm of surveyors that specialise in residential and commercial sales, lettings and property management in some of the nation’s most prestigious properties.

SERVICES DELIVERED

Planned preventative maintenance to M&E services;
24/7 Helpdesk cover
Emergency callout reactive maintenance services
Comprehensive asset verification and condition reporting