Phone System Downtime – please note our phone lines will be down for maintenance on the morning of 11th Feb. Please contact our Call Centre email where possible firstname.lastname@example.org or contact your contract manager directly. Alternatively, we have 2 emergency numbers available – Call Centre 01698 822576 – Reception 01698 827861
As an agile, innovative Facilities Maintenance company led by accessible, hands-on owner-directors, ECGFS provides a world class service that adds efficiency and value to the clients’ business.
Fully integrated real-time technology helps deliver ECGFS expertise in the field, drawing on CAFM links to our engineers in the field, supported by reliable Management Information Systems and the increasingly important asset of remote auditing.
Centralised customer support enables exceptional management information and transparency to be shared with our client partners. Cloud based and real-time, from anywhere in the world.
Years of experience and expertise enhance the ECGFS offering: continuity of management and teamwork is a powerful advantage for any client. Clarity of communication with professionals who understand every aspect of the business adds extra efficiency to every job.
With the primary aim of giving clients exactly what they want – instant visibility of a buildings real-time performance data and the ability to monitor the status of M&E partners maintenance activities – we have invested substantially to create a unique National Control Room which is a hub between our business’s tailored CAFM & Elogbooks platform and the revolutionary 4D monitoring solution. The result is the ultimate universal window into the live health of a property.
From corporate HQ’s to shopping centres; public sector buildings to Housing Association properties; our specialist engineering teams are maintaining and repairing our clients’ business critical building services before the doors open – and often late into the night when the last doors close, ensuring everything is working like clockwork…
“In a time of real crisis for many families, ECG facilitate and support the incredible work that Spirit Aid does in our communities”
ECG partnered with Spirit Aid this year as we wanted to get involved in their efforts to help out children and young people within our local communities and across the world. We have had amazing feedback from everyone at Spirit Aid who are so grateful for the support of ECG. It really means a lot for the company to have such a great team who can make such a different within our local communities.