Phone System Downtime – please note our phone lines will be down for maintenance on the morning of 11th Feb. Please contact our Call Centre email where possible or contact your contract manager directly. Alternatively, we have 2 emergency numbers available – Call Centre 01698 822576 – Reception 01698 827861

Scottish Water

Scottish Water Case Study
Various sites across Scotland Case Study
Scottish Water
Scottish Water


ECG Facilities Services currently provide maintenance and reactive call-out cover to 58 depots, offices and water treatment and waste water treatment sites belonging to Scottish Water across the country. These sites varied greatly in both size and type, and are located in both high-populated areas and rural areas. This contract predominantly comprises maintenance, servicing and repairs to air conditioning and boiler plant and equipment. As with any large public sector body, a key success factor is establishing excellent communication channels with the client and building users. We pride ourselves on our organisational skills and communication/reporting skills across all levels of personnel.


Scottish Water are one of the largest publicly owned organisations in Scotland – who are responsible for the provision water and sewerage services throughout Scotland.


Preventative planned maintenance to M&E services, including: Air conditioning systems; Air handling units; Boilers; Controls; Downflow units; Dry air coolers; Instantaneous water heaters; Oil fired warm air heaters; Pumps; Supply/ extract fans
24/7 emergency cover
M&E Projects upgrades and installations