ECG Facilities Services recently successfully re-tendered the contract for the Annual Inspections and Servicing of Gas-Fired Plant and Equipment across Bield Housing & Care’s extensive portfolio of buildings throughout the west of Scotland. ECG maintain close communication with Bield’s Estates Department to ensure business and service continuity in the portfolio of sheltered housing complexes, controlled by the client. Our professional engineering team always seeks industry best practice for reactive and planned works, and are proactive in advising the client of equipment life cycle costs – minimising business risks to service users and stakeholders. By establishing excellent communication channels and a solid working relationship with Bield Housing & Care, tenants become more engaged – for example, by being more receptive to affording access to their properties, thereby allowing ECG to carry out the maintenance tasks in a more time efficient manner. ECG and our operatives are now well-versed in delivering contracts in environments such as this through our extensive experience working with housing associations across the UK.