University of Cumbria

University of Cumbria Case Study
Ambleside, Carlisle, and Lancaster Campuses Case Study
University of Cumbria
University of Cumbria

OVERVIEW

As part of our organic growth into the North West of England, ECG were delighted to be awarded the Boiler Servicing and Gas Appliance Maintenance contract across three campuses belonging to the University of Cumbria. All planned preventative maintenance has been closely co-ordinated with staff at each campus, resulting in the majority of the maintenance being carried out during the summer break to best accommodate these otherwise busy student buildings. As a result, ECG have established a phased programme of repairs and extra works on a wide variety of different boiler types and sizes. ECG have developed an excellent relationship with the University’s engineering team, and we hold quarterly communication meetings with representatives from the University to ensure any outstanding issues are quickly identified and addressed, and to agree on the programme of works going forward. Due to the continued high levels of professionalism and quality workmanship displayed by ECG throughout this contract, the University of Cumbria have also had the confidence to award ECG the contract for Air Conditioning Maintenance following the recent tender process.

BACKGROUND

Serving approximately 12,000 students, the University of Cumbria is the result of the merger of St Martin’s College, the Cumbria Institute of Arts, and the University of Central Lancashire’s campuses located in Cumbria.

SERVICES DELIVERED

Planned preventative maintenance to boilers, gas appliances and air conditioning equipment
Boiler, gas and AC appliance reactive works
Emergency reactive calls
24/7 emergency cover